Being close to our markets is important to us. Proximity has many advantages and with a presence in Denmark, Thailand and Australia we’re getting closer to our customers all the time. With our increasing local representation, you get fast reliable and agile customer service with the experience and scale of a global brand – plus the benefit of talking to someone who fully understands your local needs.
CUSTOMER SERVICE
HOW WE ROLL
WE’RE LEAN AND KEEN
Quality is everything to our customers. This means we must focus on delivering precisely the same high quality, time after time, wherever in the world we produce. It also means we have to guarantee a quick and efficient delivery. Living up to these strict demands is only made possible by using modern, safe, large scale production facilities, run by quality conscious, qualified and engaged people.
By following LEAN principles in our organisation, we are able to give our demanding customers perfect value through processes that eliminate waste across our entire production; processes that use less effort, require less space, less investment and less time to create products at less cost with fewer or zero defects. Even with decades of experience, we constantly strive to perform smarter.
Our credentials
We’re certified
To satisfy the high standards demanded by our automotive customers, we must constantly live up to IATF certification. The IATF is a group of automotive manufacturers and trade associations, formed to provide improved quality products to automotive customers worldwide.
IATF 16949 focuses on a process oriented quality management system that delivers continual improvement, defect prevention and the reduction of variation and waste in the supply chain. This is to ensure that we meet customer requirements efficiently and effectively. Certification lasts for three years and is monitored with annual surveillance audits and a three-yearly recertification audit.
OUR CONSCIENCE
A sustainable journey
In a modern, global company, sustainability is not so much an ambition, as a given. In addition to reducing waste and energy in production and adhering to ISO 14001 legislation, we have committed ourselves to a number of the UNs Sustainable Development Goals. These address the global challenges we face, including poverty, inequality, climate, environment, prosperity, and peace and justice.
By opening a new production facility closer to one of our key markets, we have been able to significantly reduce shipping CO2 emissions, both in terms of customer delivery and through using locally sourced raw materials.